Voice API issue detected by automated monitoring
Incident Report for Fonative
Resolved
This incident has been resolved.
Posted Feb 05, 2022 - 01:07 UTC
Monitoring
The situation has remained cleared for 15 minutes, at this point we will continue to monitor but are marking the issue resolved for this incident.
Posted Feb 05, 2022 - 01:07 UTC
Identified
The DNS resolver at our hosting facility is intermittently failing, causing a small amount of API traffic to fail. This has been worked around by our network engineers to use multiple public DNS providers, which as cleared the condition.
Posted Feb 05, 2022 - 01:05 UTC
Update
We are experiencing a small degradation in outbound API messaging that appears to be related to problems with DNS name resolvers. We are escalating with downstream providers.
Posted Feb 05, 2022 - 00:43 UTC
Update
We are continuing to investigate this issue.
Posted Feb 05, 2022 - 00:42 UTC
Investigating
We are currently investigating this issue
Posted Feb 04, 2022 - 23:57 UTC
This incident affected: Voice API.